It stopped working in many parts of India and around the world, preventing users from sending messages or posting anything on Instagram.
Downdetector showed there were more than 20,000 incidents of people reporting issues with Facebook and Instagram. DNS allows web addresses to take users to their destinations. A similar outage at cloud company Akamai Technologies Inc took down multiple websites in July.
Meanwhile, the social media giant's instant messaging platform WhatsApp was unavailable to over 14,000 users, while Messenger was unavailable to nearly 3,000.
Downdetector only monitors outages by compiling status reports from various sources, including user-submitted errors on its platform. The outage could affect a larger number of people.
While Instagram and WhatsApp users were simply unable to refresh their applications for the most recent content, visitors to Facebook.com encountered an error message stating that the site could not be reached.
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